SWAT
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Recent activity by SWAT-
What will my journey be like?
Once you have successfully booked your ride, please be at the pick-up point at least 10 minutes before the bus arrival time. To access your Trip ticket, go to Menu > `Manage Rides` or simply open...
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When will I know if my ride is confirmed?
You will receive a ride confirmation immediately after you have successfully made a booking. Please check “Manage Rides” to view your boarding pass.
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Where can I retrieve my booking?
Select the menu icon at the top left hand of the screen. Select “Manage Rides” to view existing and past bookings.
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Can I cancel my ride? Is there a time limit for it?
If you would like to cancel your ride. Go to “Manage Rides” at the side bar, select your boarding pass ticket and cancel at the bottom of the screen any time before your ride. Cancelling allows t...
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Can I make multiple bookings?
The application only supports one booking per service for each account per day. If you are unable to take the ride or have decided to change your pick-up shuttle stop, please cancel and book again.
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What is the cut off time?
Bookings can be made any time up to the scheduled bus arrival time at each shuttle stop given that there are still vacancies on the bus. *Please be at the pick-up point early, note that the bus w...
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How do I make a booking?
Ensure that you have registered for an account, you will need phone number and mobile data/wifi. Select the date you wish to use the service, select the service you wish to utilize (Home to W...
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What should I do if I forgot my password?
You can reset your password in the SWATBiz app, please follow the instructions prompted on the screen.
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I did not receive a verification code
Please check the e-mail address which you have entered. Or request for a new verification code in 1 – 2 minutes.
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I am unable to login with my company e-mail address
Your unique identifier will be your company e-mail address. If you still receive an error that your e-mail address is invalid, you may not be registered in our system. Please contact Staff_Benefits...