SWAT

Ensure that you have location services and mobile data “ON”. Else, please provide your boarding pass ticket and SIA staff ID to verify your identity.   Your driver will manually board you via the d...

Your driver will not wait for you if you are late. You are advised to be at the pickup point 10 minutes before your pick-up time.

Please show your SIA Staff ID to the driver. Your driver will manually board you via the driver application.

You will receive notifications when your vehicle is 10 minutes, 5 minutes away and a final one when your vehicle arrives.

Once you have successfully booked your ride, please be at the pick-up point at least 10 minutes before the bus arrival time.   To access your Trip ticket, go to Menu > `Manage Rides` or simply open...

You will receive a ride confirmation immediately after you have successfully made a booking. Please check “Manage Rides” to view your boarding pass.

Select the menu icon at the top left hand of the screen. Select “Manage Rides” to view existing and past bookings.

If you would like to cancel your ride. Go to “Manage Rides” at the side bar, select your boarding pass ticket and cancel at the bottom of the screen any time before your ride.   Cancelling allows t...

The application only supports one booking per service for each account per day. If you are unable to take the ride or have decided to change your pick-up shuttle stop, please cancel and book again.

Bookings can be made any time up to the scheduled bus arrival time at each shuttle stop given that there are still vacancies on the bus.   *Please be at the pick-up point early, note that the bus w...