SWAT

  • Total activity 62
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 31

Articles

Recent activity by SWAT Recent activity Votes
  • How do I make a booking?

    Ensure that you have registered for an account, you will need phone number  and mobile data/wifi.    Select the date you wish to use the service, select the service you wish to utilize (Home to W...

  • What should I do if I forgot my password?

    You can reset your password in the SWATBiz app, please follow the instructions prompted on the screen.

  • I did not receive a verification code

    Please check the e-mail address which you have entered. Or request for a new verification code in 1 – 2 minutes.

  • I am unable to login with my company e-mail address

    Your unique identifier will be your company e-mail address. If you still receive an error that your e-mail address is invalid, you may not be registered in our system. Please contact Staff_Benefits...

  • How do I register for the app?

    Ensure that location services are enabled for the SWATBiz app.   Have your e-mail address ready to register your account. Enter your company: “SIA” and click 'Next'. Enter your e-mail address a...

  • How do I provide feedback on the service?

    Access the "Feedback" Tab in the side menu bar in the SWATBiz app.   Provide your email address to receive a response to your feedback.    Enter the password used to register for the application.  ...

  • What kind of device do I need to download SWATBiz?

    You will require at least an Android 8.0 and above and an iOS system of at least 11.0 to download SWATBiz: Apple Store: https://apps.apple.com/sg/app/swatbiz/id1483020455   Google Play Store: http...

  • Where is my pickup and drop off location?

    There are 2 main services available and the pickup, drop-off timings vary for each location. Generally: Home to Work: The drop off time will be at the Airline House at 8:30 AM Work to Home: Pick u...

  • When can I make a booking?

    The booking window will open 2 weeks in advance. You can book the ride up to the scheduled bus arrival time at each stop, provided that there are still available seats on the bus.   Notwithstanding...

  • Who is eligible to use this service?

    The service is available to all SIA, SilkAir and SIAEC staff travelling to/from SIA Airline House.   You are required to make your booking via SWAT mobile app before the ride. You will not be allow...