SWAT
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Recent activity by SWAT-
How do I make a booking?
Ensure that you have registered for an account, you will need phone number and mobile data/wifi. Select the date you wish to use the service, select the service you wish to utilize (Home to W...
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What should I do if I forgot my password?
You can reset your password in the SWATBiz app, please follow the instructions prompted on the screen.
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I did not receive a verification code
Please check the e-mail address which you have entered. Or request for a new verification code in 1 – 2 minutes.
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I am unable to login with my company e-mail address
Your unique identifier will be your company e-mail address. If you still receive an error that your e-mail address is invalid, you may not be registered in our system. Please contact Staff_Benefits...
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How do I register for the app?
Ensure that location services are enabled for the SWATBiz app. Have your e-mail address ready to register your account. Enter your company: “SIA” and click 'Next'. Enter your e-mail address a...
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How do I provide feedback on the service?
Access the "Feedback" Tab in the side menu bar in the SWATBiz app. Provide your email address to receive a response to your feedback. Enter the password used to register for the application. ...
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What kind of device do I need to download SWATBiz?
You will require at least an Android 8.0 and above and an iOS system of at least 11.0 to download SWATBiz: Apple Store: https://apps.apple.com/sg/app/swatbiz/id1483020455 Google Play Store: http...
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Where is my pickup and drop off location?
There are 2 main services available and the pickup, drop-off timings vary for each location. Generally: Home to Work: The drop off time will be at the Airline House at 8:30 AM Work to Home: Pick u...
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When can I make a booking?
The booking window will open 2 weeks in advance. You can book the ride up to the scheduled bus arrival time at each stop, provided that there are still available seats on the bus. Notwithstanding...
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Who is eligible to use this service?
The service is available to all SIA, SilkAir and SIAEC staff travelling to/from SIA Airline House. You are required to make your booking via SWAT mobile app before the ride. You will not be allow...